Clearing a User Lockout
In Login Settings, you can opt to have PolicyTech lock out any user who has a certain number of unsuccessful login attempts in a row (see Login Settings for details).
- To clear a user lockout, click System Settings, click User Setup, and then click User Manager.
- Find and click the user (see Editing a User for details).
Note: In a User Manager list, a lock icon is displayed in the first column of any user who has been locked out.
- In the Other Settings area of the General Information tab, click Reset failed login.
- Click Save and Close.