Using the PolicyTech Inbox

If one or both of the following are true, your task and informational notifications will be posted to the PolicyTech Inbox instead of being sent to you via your organization's email system.

• An administrator has not configured PolicyTech to use your organization's email system.
• Your user definition (set up and managed by the administrator) does not include a valid email address.

Note: Because an email address is required for any user assigned the Administrator system permission, the Inbox will never be available for an administrator if PolicyTech is configured to use your organization's email system.

1. Click Inbox.

Note: If you don't see the Inbox option in the left panel, then you are set up to receive notifications via your organization's email system. If you're not receiving notifications, contact your administrator for help.

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2. To read a message, click it.

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3. If the message is a task notification, to open the document or questionnaire, click its title, and then perform the task (see Task List with Help Topic Links in the "Working with My Tasks" topic).
4. Click Close or Delete.

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