By creating categories, you can group content items (documents, questionnaires, or campaigns) logically to make searching for and locating specific types of content easier. For example, you might create categories for state standards, OSHA standards, and other quality measures—or for document types, such as policies, procedures, and forms.
Part of category creation includes the creation of subcategories for that category, because content items can only be assigned to subcategories and not to a top-level category. For example, if the category is Document Type, subcategories you define might include Policies, Procedures, Forms, Job Descriptions, and Training. Or, if the category is ISO 9000, you would create a sub-category for each ISO 9000 level or activity.
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