Clearing a User Lockout

In Login Settings, you can opt to have PolicyTech lock out any user who has a certain number of unsuccessful login attempts in a row (see Login Settings for details).

1. To clear a user lockout, click System Settings, click User Setup, and then click User Manager.
2. Find and click the user (see Editing a User for details).

Note: In a User Manager list, a lock icon is displayed in the first column of any user who has been locked out.

3. In the Other Settings area of the General Information tab, click Reset failed login.

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4. Click Save and Close.

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