Report: Email Bounce Backs by Document

Description

Shows which task emails were undeliverable for the selected documents.

Note: If, in the Bulk Mail Settings tab of Email preferences, the Distribute Bulk mail by BCC setting has been selected, undeliverable emails cannot be logged by PolicyTech or included in this report.

Available to users with the following roles or permissions:

Document owner, proxy author, report manager, document control administrator

How to Generate

Click REPORTS.
Click Management, click Document Reports, and then click Email Bounce Backs by Document.

Select documents to include in the report (see Selecting Documents for help).

Do one of the following:

To view the report using its default settings, click View Report. The report opens in a separate browser window where you can view, print, and save the document to disk in several different formats.
To change one or more report settings, click Next, and then continue with the next step.

The User Arrangement area controls what user information is included in the report and the user sort order. Do any of the following:

To change the default report columns, click Show/Hide Columns, and then click to clear the Ref # check box.

By default, the user sort order in the report is ascending by last name. To change what the users are sorted by, click a different column heading. Click the same column heading again to reverse the sort order.

Click View Report. A separate browser window opens along with a Windows or Mac system prompt. After opening or saving the file, close the browser window.