Email Notification Levels

Minimum

Only the following messages are sent.

Email Subject Action That Triggers Notification Recipients

You have been assigned to own new documents

Document control administrator assigns an owner to a document.

Document owner

You have been assigned to proxy new documents

Document owner or document control administrator assigns a proxy author to a document.

Proxy authors

Submit for review needed: "[document title]"

Assigned proxy author requests a document be submitted for review.

Document owner

Link update needed: "[document title]"

A document linked to from within a document is replaced by a new version of that document or by a different document.

Document owner, proxy authors

Your "[document title]" document expires on [periodic review due date].

The current date is within the warning period of a document assigned a periodic review interval.

Document owner, proxy authors

[escalation label] (Due: [due date]) Writing collaboration required: [document title]

A document with assigned writers is submitted to writing.

Assigned writers

[escalation label] (Due: [due date]) Review required: "[document title]"

A document with assigned reviewers is submitted to review.

Assigned reviewers

[escalation label] (Due: [due date]) Approval required: "[document title]"

All reviewers accept a document or a document is forced to the approval status from the draft, collaboration, or review status.

Assigned approvers

[escalation label] (Due: [due date]) Required to read: "[document title]

A document is approved and published or a document is approved and moved to pending status when it has been assigned a future publication date and the "Require reading before publication" option has been selected in the template.

Assigned readers

The document owner [document owner's name] has been deactivated or changed positions.

A document's owner is deleted or has the document owner role removed.

Document control administrators

Approved version modified: "[document title]"

A document control administrator used the Edit in Current State feature to make changes to an approved document (in the pending or published status).

Document owner, proxy authors

Document replacement intent: "[document title]"

When a document is created, it is set to replace one or more other documents, and then it is moved out of draft or collaboration status to the review, approval, pending, or published status.

Document owner, proxy authors

Document Owner Escalations

The due date has past for a writer's, reviewer's, approver's, or reader's unfinished task.

Document owner, proxy authors, managers

No revision necessary: "[document title]"

A document owner, proxy author, or document control administrator clicks No Revision Required in a published document.

Selected recipients

PolicyTech Tasks Summary

The scheduled date and time set for sending out task summary notifications has arrived. (Sent only if a document control administrator has scheduled and enabled task summary emails in Email Settings.)

All users with currently assigned tasks

[discussion title]: "[document title]"

A user starts a new discussion in a document or replies to an existing one.

Selected recipients

Sent back to Draft: "[document title]"

All reviewers or approvers complete their assigned tasks and one or more revised or declined the document.

Document owner, proxy authors

Medium

All minimum-level messages are sent, plus the ones listed below.

Email Subject Action That Triggers Notification Recipients

Writer(s) completed: "[document title]"

Last assigned writer clicks "Finished Writing."

Document owner, proxy authors

Approved: "[document title]"

All required approvers take action on the document and accept it.

Document owner, proxy authors

Sent to approval: "[document title]"

All required reviewers take action on a document and accept it.

Document owner, proxy authors

Set as Approved: "[document title]"

A document control administrator sets a document in the draft, collaboration, review, or approval status as approved.

Document owner, proxy authors

High

All minimum- and medium-level messages are sent, plus the ones listed below.

Email Subject Action That Triggers Notification Recipients

Level [integer] review complete: "[document title]"

All required reviewers on a specific level take action on a document (see Working with Levels for more information about levels).

Document owner, proxy authors

Level [integer] approval complete: "[document title]"

All required approvers on a specific level take action on a document (see Working with Levels for more information about levels).

Document owner, proxy authors

Maximum

All minimum- medium-, and high-level messages are sent, plus the ones listed below.

 

Email Subject Action That Triggers Notification Recipients

[writer's name] finished writing: "[document title]"

A writer clicks Finished Writing.

Document owner, proxy authors

[reviewer's name] reviewed: "[document title]"

A reviewer accepts, revises, or declines a document.

Document owner, proxy authors

[approver's name] reviewed: "[document title]"

An approver accepts, revises, or declines a document.

Document owner, proxy authors

No [task action] required: "[document title]"

A document owner, proxy author, or document control administrator takes an action that removes the document from the collaboration. review, or approval status before all writers, reviewers, or approvers, respectively, have completed their tasks. Such actions include sending a document back to draft, deleting it, forcing it to review or approval, and setting it as approved.

Document owner, proxy authors