Managing Backups

If your PolicyTech site is hosted by NAVEX Global, you can have two types of backups to manage—manual backups that you can perform anytime from within PolicyTech (see Backing up a Database) and nightly backups performed automatically in the NAVEX Global hosted environment. It's important to understand that the file format of the two backup types are different. Manual backups are stored in native PolicyTech database (.pmb) format, while nightly backups are done using Microsoft^® SQL Server and are stored in SQL Server database (.bak) format.

If your PolicyTech site is installed on your organization's premises, the Manage Backups feature in PolicyTech lets you manage manual backups only.

Managing Manual Backups

1. Click System Settings, click System /IT Settings, and then click Database Manager.
2. Click Manage Backups.

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3. Do any of the following:

• Rename a backup: Click a file, click , change the name, and then press Enter.
• Delete a backup: Click a file, click , and then click OK.
• Download a backup: Click a file, click , and then follow the system prompts.
• Upload a previously downloaded backup: Do either of the following:

• In Windows Explorer, find and select the backup (.pmb) file or files you want to upload, drag them over the file list area of the Manual Backups tab in PolicyTech, and then, when you see the area highlighted in green, drop the files and click Upload.

• Click Browse, find and select backup (.pmb) files, click Open, and then click Upload.

Managing Nightly Backups (Hosted PolicyTech Sites Only)

For a hosted PolicyTech site, NAVEX Global keeps a total of 14 of the most recently generated SQL Server backup files, the most recent seven of which are listed in the Nightly Backups tab. If you have a need to save a nightly backup locally, you can download it while it is listed inNightly Backups.

1. Click System Settings, click System /IT Settings, and then click Database Manager.
2. Click Manage Backups, and then click the Nightly Backups tab.
3. For the backup you want to download, click .

Note: Nightly backups are SQL Server (.bak) files that cannot be restored using Restore Backup in PolicyTech. If you should ever need to have a nightly backup restored, contact Client Support at 888-359-8123 (toll-free in the U.S. and Canada) or 208-359-8123.

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