Help and Support

NAVEX Global® provides the following resources to ensure the successful setup and use of PolicyTech® by those in your organization.

Online Help

User Topics by Subject

Administrator Topics by Subject

Topics by Document Role

Topics by System Permission

Topics by User Interface Area

Training

Live Training Event Calendar and On-Demand Training Videos

Quick Reference Cards (PDF)

Quick Reference - Assignee (formerly Reader)

 

Quick Reference - Document Owner (editing via WordModulePlus)

Quick Reference - Writer (editing via WordModulePlus)

Quick Reference - Reviewer (revisions via WordModulePlus)

Quick Reference - Approver (revisions via WordModulePlus)

 

Quick Reference - Document Owner (editing via Office Online Integration)

Quick Reference - Writer (editing via Office Online Integration)

Quick Reference - Reviewer (revisions via Office Online Integration)

Quick Reference - Approver (revisions via Office Online Integration)

Guides (PDF)

Note: To download a guide, with the guide displayed, hover the cursor over the top portion of the document window to display the PDF viewer options, click , and then follow the prompts.

Release Notes

User's Guide

Administrator's Guide

Reports Supplement

Third-Party Contacts Supplement

Localization Workflow Supplement

Customer Support Services (Authorized Contacts Only)

Important: These services are available only to a PolicyTech administrator designated by your organization as a Customer Support contact. If you have a question or issue, please contact your PolicyTech administrator, who can then contact Customer Support if he or she cannot resolve the issue.

Knowledge Base Articles

Support Requests

Upgrade Requests

Feature Requests

Customer Support Contact Information