Report: Users with Bounce Back Emails
Description
Shows which task emails were undeliverable for the selected readers during a specified time period.
Note: If, in the Bulk Mail Settings tab of Email preferences, the Distribute Bulk mail by BCC setting has been selected, undeliverable emails cannot be logged by PolicyTech or included in this report.
Available to users with the following roles or permissions:
Document owner, proxy author, report manager, document control administrator
How to Generate
- Click REPORTS.
- Click Management, click User Reports, and then click Users with Bounce Back Emails.
- Select the users you want included in the report (see Selecting Users for help).
- Do one of the following:
- To view the report using its default settings, click View Report. The report opens in a separate browser window where you can view, print, and save the document to disk in several different formats.
- To change one or more report settings, click Next, and then continue with the next step.
- In the Date Range list, click a date rang. If you click Custom Range, also type or select From and To dates, and then click Apply.
- The User Arrangement area controls what user information is included in the report and the user sort order. Do any of the following:
- To change the default report columns, click Show/Hide Columns, and then click to clear a check box.
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By default, the user sort order in the report is ascending by last name. To change what the users are sorted by, click a different column heading. Click the same column heading again to reverse the sort order.
- Click View Report. A separate browser window opens along with a Windows or Mac system prompt. After opening or saving the file, close the browser window.
Sample report...
