Changing a Questionnaire

Your ability to change a questionnaire varies depending on whether it is a stand-alone questionnaire or a questionnaire in a document.

Changing a Stand-Alone Questionnaire

The content (questions and answers) of a stand-alone questionnaire can only be edited while it is in Draft or Collaboration status (see Editing Questions, Answers, and Sections below for details). If you need to edit a stand-alone questionnaire's content after it has been submitted for review or approval, you must use the Send to Draft option first (see Sending a Document or Questionnaire Back to Draft). To make changes to a stand-alone questionnaire's content after it has been approved, you must create a new version of it (see Doing a Periodic Review and Creating a New Version).

You can change any questionnaire settings while a stand-alone questionnaire is in Draft or Collaboration status. You can change only the following questionnaire settings while a stand-alone questionnaire is in Review or Approval status:

To make changes to other questionnaire settings while a stand-alone questionnaire is in Review or Approval status, you must use the Send to Draft option first (see Sending a Document or Questionnaire Back to Draft). To make changes to a stand-alone questionnaire's settings after it has been approved, you must create a new version of it (see Doing a Periodic Review and Creating a New Version).

Changing a Document Questionnaire

You can edit the content (questions and answers) and settings of a document questionnaire while the document is in Draft, Collaboration, Review, or Approval status (see Editing Questions, Answers, and Sections below for details). If you need to edit a document questionnaire after the document has been published, you must create a new version of the document (see Doing a Periodic Review and Creating a New Version) or ask your administrator to edit the document in its current state.

Editing Questions, Answers, and Sections

  1. Do one of the following:
  1. Do any of the following:

Important: Deleting a section also deletes all questions currently assigned to that section. Deleting a question also deletes its answers and any subquestions attached to those answers.

Helpful Answer Shortcuts

In the Questions & Answers window, click one of the following icons displayed after an answer to go directly to the corresponding feature or setting:

Add a subquestion to this answer

Open Advanced Settings for this answer

Open the Case Creation window for this answer (available only when Case Management Integration is set up and enabled, and when the Create Case option is currently selected for an answer)