Working with My Tasks

If PolicyTech is set up to use your organization's email system, PolicyTech sends you a notification email each time you receive a new task (see Working with Notification Emails for details). Each task is also added to your My Tasks page under the appropriate task type. The types of tasks you can receive depend on the roles and system permissions you've been given.

Note: If PolicyTech or your user profile is not set up for you to receive email notifications, you will see an Inbox option below My Tasks. Click Inbox to view and manage your task and other notifications (see Using the Messages Inbox for details).

  1. Click My Tasks. The image below is an example of what a My Tasks page could look like for a user assigned the Document Owner, Reviewer, and Assignee roles.
  1. Click a heading to display its task list.

Note: If there is only one task type, its task list is automatically displayed (expanded).

Note: When assigning writers, reviewers, approvers, and assignees to a content item, assigning a due date, a warning period, and a date when a task becomes critical is optional. If one or more of these dates have been assigned, you may see one of the following icons:

Icon

Meaning

Today's date is within the designated warning period before the due date.

The due date has passed.

The designated critical date has passed.

  1. To open a content item, click its title.
  2. Perform your task, and then take the appropriate action to indicate that you've completed the task. See the Help topic links in the next section's table for additional instructions.

Task List with Help Topic Links

The table below shows some tasks users with each role or system permission might receive and links to topics that explain how to perform those tasks.

Role or Permission

"My Tasks" Section Heading

Help Topic Link

Assignee

Read / Complete

Reading a Required Document

Completing a Questionnaire

Completing a Campaign

Writer

Collaborate

Collaborating on (Helping to Write) Content (for assigned writers)

Reviewer

Review

Reviewing a Document or Questionnaire

Approver

Approve

Approving a Document or Questionnaire

Document owner

Prepare

Submitting a Document or Questionnaire for Review

Document owner, proxy author

Periodic Review Required

Doing a Periodic Review and Creating a New Version

Document owner, proxy author

Update Links

Updating Document Links

Administrator

Reassign Documents

Reassigning Owners' Content