Clearing a User Lockout

In Login Settings in Preferences, you can opt to have PolicyTech™ lock out any user who has a certain number of unsuccessful login attempts in a row (see Login Settings for details).

To clear a user lockout,

1. Click PREFERENCES.
2. Click User Setup, and then click User Manager.
3. Find and click the user (see Editing a User for details on finding and editing a user).
4. In the Other Settings area of the General Information tab, click Reset failed login.

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5. Click Save and Close.

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